Configuration

Configuration

Why do you need this module?

Every financial institution has its own unique processes, workflows, and policies that govern how loans are originated, serviced, and managed. The Configuration module gives you the flexibility to customize your loan management system to reflect your specific business rules and operational requirements — all without needing programming skills.

This module acts as the control center for your entire lending ecosystem, enabling administrators to define user roles and permissions, set up organizational hierarchies, design loan workflows, and configure interest rates, fees, penalties, and task assignment policies.

The ability to rapidly adapt system settings ensures your organization remains agile in response to evolving market conditions, regulatory changes, or internal strategy shifts. It also promotes operational consistency and reduces reliance on expensive custom software development.

Key Features

• User Role and Hierarchy Management: Define and manage multiple user roles with specific access rights, and establish employee hierarchies to control workflow approvals and task assignments.
• Workflow Customization: Configure the end-to-end loan processing stages including enquiry, verification, approval, disbursement, and servicing according to your institutional processes.
• Business Rule Configuration: Set rules for interest calculations, penalty application, charges, EMI structures, and grace periods that align with your products and policies.
• Task Routing and Escalation: Automate task assignments based on role, workload, or predefined policies, and set up escalation paths for delayed or pending tasks.
• Integration Settings: Configure APIs and connectors to integrate with third-party services such as credit bureaus, KYC providers, payment gateways, and other financial platforms.
• Regulatory Compliance Updates: Quickly update system configurations to comply with new regulatory requirements or changes in financial laws.
• Multi-Branch and Multi-Product Support: Customize settings separately for various branches or loan products to reflect their specific operational rules.
• Audit and Version Control: Track changes made in configurations, maintain version histories, and revert to previous settings if necessary.

The Configuration module empowers your administrators to maintain full control over your loan management system’s behavior, enabling consistent, compliant, and efficient operations across your organization.